ca222 Terms & Conditions

1. General Terms

By accessing, registering on, or using any service on the ca222 platform, you are considered to have accepted all the rules and terms and conditions described below. These terms and conditions form a legal agreement and apply between you and ca222.

In addition to these terms and conditions, our Privacy Policy, Responsible Gaming Policy, and specific promotional rules also apply. These policies are an integral part of these terms and conditions. In the event of any conflict, these terms and conditions shall take precedence.

ca222 reserves the right to partially or fully change, amend, or update these terms and conditions at any time. Changes take effect as soon as they are published on the site. Members are advised to visit this page regularly.

2. Eligibility & Age Requirement

To use ca222's services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must have a valid, active mobile number registered in your own name.
• Participation in online gaming activities must be legally permitted in the country or region where you reside.
• Each person may open only one account.
• You must not be an employee, partner, or close relative of any employee or partner of ca222.

In the event of providing false information or age fraud, the account will be closed immediately and all balances may be forfeited.

3. Account Registration & Verification

When opening an account at ca222, you must provide accurate, complete, and up-to-date personal information. It is the member's responsibility to update any changes to information provided at registration without delay.

• Only one account per user is permitted. If multiple accounts are found, all accounts will be closed.
• You must keep your account password and login details completely confidential. Sharing this information with any third party or allowing others to use the account is prohibited.
• ca222 may request a national ID or other documents at any time to verify identity.
• To protect your account, report any suspicious activity to the support team immediately.

4. Deposits & Withdrawals

ca222 currently processes transactions through the most widely used mobile financial services in Bangladesh. All transactions are completed in Bangladeshi Taka (BDT / ৳).

Approved Payment Methods

• bKash — Bangladesh's leading mobile banking service
• Nagad — Digital financial service of Bangladesh Post Office
• Rocket — Mobile banking service of Dutch-Bangla Bank

Limits & Timeframes

• Minimum deposit: ৳300 (for each method)
• Minimum withdrawal: ৳1,000
• Standard withdrawal processing time: 5–30 minutes

ca222 may complete a security check before approving a withdrawal request. The method used for withdrawal must match the method used for deposit. If any bonus balance remains, the wagering requirement must be met before withdrawal.

5. Bonuses & Promotional Offers

ca222 provides various bonuses and promotional offers for new and existing members. Each offer has its own rules, but the general terms below apply in all cases.

Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total ৳2,000.
• Example: Deposit ৳18,000 or more and receive the maximum ৳8,000 bonus — total ৳26,000.

Wagering Requirement

• Before withdrawing the bonus, you must wager 20 times the bonus amount (wagering applies to the bonus amount only, not combined with the deposit).
• Example: If you receive a ৳1,000 bonus, you must place ৳20,000 in bets before withdrawing.
• If the wagering requirement is not met, the bonus balance cannot be withdrawn.

ca222 reserves the right to change or withdraw any promotional offer without prior notice. If bonus abuse or fraud is identified, the bonus will be cancelled.

6. Gaming Rules

Sports betting, slots, live casino, fishing games, and other gaming services are available on the ca222 platform. Each game category has its own rules, which are displayed in the game lobby.

• All gaming activities are operated through Random Number Generator (RNG) technology, which ensures fairness.
• If a game remains incomplete due to a technical error or network disruption, ca222 reserves the right to void the result of that round.
• For sports betting, a bet cannot be changed or cancelled after it has been placed, unless the offer clearly states otherwise.
• ca222 reserves the right to temporarily or permanently shut down any game or service at any time.
• Maximum bet limits vary by game and are displayed in the game interface.

7. Prohibited Activities

The following activities are strictly prohibited at ca222, and if any one of them is identified, the account will be closed immediately:

• Operating multiple accounts for the same person.
• Bonus abuse or attempting to exploit the bonus system.
• Using software, bots, automation tools, or any other technology to cheat the gaming system.
• Using the platform for money laundering or illegal financial activities.
• Using a third party's personal or financial information.
• Threatening, harassing, or deceiving other members.
• Any attempt to breach the platform's security systems.

Any winnings or bonuses obtained through prohibited activities will be cancelled, and the matter may be reported to the relevant authorities.

8. Account Suspension & Closure

ca222 reserves the right to suspend, restrict, or permanently close any account without prior notice in the following circumstances:

• Breach of any part of these terms and conditions.
• If the information provided is found to be false or incomplete.
• If fraud, deception, or illegal activity is suspected.
• Failure to cooperate with the verification process.
• If the account remains inactive for an extended period.

A member may also request voluntary account closure at any time by contacting the support team. Upon account closure, the valid balance (excluding bonuses) will be returned, provided the account is not being closed due to a breach of terms and conditions.

9. Privacy & Security

ca222 is committed to protecting members' personal information. We keep all data and transactions secure using industry-standard SSL encryption technology. Full details of when and how your personal information is used can be found in our Privacy Policy.

• Do not share your account information with any third party.
• Report any suspicious login or account activity immediately.
• Change your password regularly and use a strong password.
• Avoid logging into your account from a public or shared device.

10. Responsible Gaming

ca222 places the highest priority on responsible gaming. Gaming is for entertainment — not a way to solve financial problems. We are committed to the wellbeing and mental health of our members.

• Only bet an amount that, if lost, will not affect your daily life.
• Set your own gaming time and budget and stick to them.
• Avoid continuously increasing your bets in the hope of winning.
• If signs of addiction appear, take a break and seek support immediately.

Detailed information on self-exclusion, deposit limit setting, and other protective tools is available on our Responsible Gaming page. Contact our support team to use these features.

11. Limitation of Liability

ca222 always strives to provide safe and reliable service. However, ca222's liability is limited in the following matters:

• Loss caused by technical errors, server outages, or issues with third-party services.
• Any issues arising from a member's own negligence or incorrect information.
• Incomplete games or bets due to internet connection loss.
• Delays caused by third-party payment processing services.

To the maximum extent permitted by law, ca222 shall not be liable for any indirect, incidental, or special damages.

12. Contact & Dispute Resolution

If you have any dispute or complaint, please contact our support team first. We are always committed to providing a fair and prompt resolution.

• Live Chat: Available 24/7 — support in both Bengali and English.
• Email: [email protected]

After receiving a complaint, the support team will review the matter and provide a resolution as quickly as possible. When submitting a complaint by email, please clearly state your account details and a description of the issue.

Any dispute related to these terms and conditions will be resolved through mutual discussion. With the consent of both parties, the assistance of a neutral mediator may also be sought.